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Voicebot under 800ms: why latency, not voice quality, determines the success or failure of voice AI TTS voices have been human-like for a long time. What makes customers hang up is the 1.5-second silence after every question. Let's dissect the latency budget of a voicebot call and why the old STT→LLM→TTS pipeline cannot win.
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When the customer is an AI agent: preparing websites and catalogs for agentic commerce before 2027 AI agents are shopping on behalf of humans — and they select brands based on data quality, not banners. What technical steps must Vietnamese e-commerce businesses take to avoid becoming invisible to this wave?